If you want to change or cancel your order, please contact our customer service within 24 hours. After this period, the order may have already been shipped

Please check that you have filled in all the required fields. If the problem persists, please contact us at info@subliem.store.

We accept payments via, credit card (Visa, MasterCard), PayPal, and Klarna, Bitcion

Subliem is an online store specialized in Perfume, Cosmetics

You can reach us at info@subliem.store. Our customer service is available from 9:00 to 21:00

You can add products to your cart and proceed to checkout. Follow the instructions to fill in your details and complete your order.

Yes, we ship to Greece, Italy and Spain.

Yes, all our payments are processed through secure and encrypted payment channels, so your details are safe.

Yes, via [e.g. Klarna] you can choose to pay afterwards. Choose this option at checkout.

We offer free shipping for orders over € 150. For orders under this amount, shipping costs are € 8,95.

Orders are usually delivered within 2 a 10 workingdays. You will receive a confirmation once your order has been shipped.

Yes, once your order has been shipped, you will receive a tracking number so you can track your package.

Yes, you can return your order within 30 days after receipt. Make sure the product is returned undamaged and in the original packaging.

Please contact us to register your return. We will then send you a return label and further instructions.

Return costs are are the shipping costs.

Please refer to our size chart on the product page. If in doubt, you can always contact us for advice.

We do our best to display the colors as accurately as possible, but there may be slight differences depending on your screen settings.

The product page states whether the product is in stock. If an item is temporarily unavailable, we will state the expected delivery time.

Enter the discount code during checkout in the field provided and click 'Apply'. The discount will be calculated automatically.

No, unfortunately it is not possible to use multiple discount codes at the same time.

No, you can also order as a guest. With an account you can checkout faster and track your orders easier.

We value your privacy and follow the GDPR guidelines General Data Protection Regulation. More information can be found in our privacy policy.

Go to the login page and click on "Forgot your password". You will receive an email with instructions to recover your password.

We strive for the highest customer satisfaction. If you have a complaint, please contact us at info@subliem.store, and we will be happy to help you.

Yes, our products have a warranty of 14 days. If you experience any problems, please contact us.

Yes, we offer a loyalty program where returning customers receive additional discounts and special offers.

Yes there is a live chat, right at the bottom is button for live chat support.